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What You Need to Know About Apologies and Power Dynamics

Apologies and Power Dynamics: What you need to know

I’m sorry. So sorry. My apologies. Mea culpa. Such short phrases that should just roll off of your tongue, right? But what if you are expected to apologize when you strongly believe you did nothing wrong? Expected to apologize when the person you are told to apologize to is at ‘fault,’ from your perspective? A colleague endured a tirade from an ‘internal customer.’ It lasted close to an hour. I kept my distance because 1) I didn’t want to exacerbate […]

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