Apologies and Power Dynamics: What you need to know

Share1 Pin5 Tweet Share +11 StumbleShares 7I’m sorry. So sorry. My apologies. Mea culpa. Such short phrases that should just roll off of your tongue, right? But what if you are expected to apologize when you strongly believe you did nothing wrong? Expected to apologize when the person you are told to apologize to is at ‘fault,’ from your perspective? Last week, a colleague endured a tirade from an ‘internal customer.’ It lasted close to an hour. I kept my… Read more »